This policy will let you know:

1. What personally identifiable information is collected from you;

2. What cookies are and how they are used;

3. How your information is used;

4. Who is collecting your information;

5. With whom your information may be shared;

6. What choices are available to you regarding collection, use, and distribution of your information;

7. The kind of security precautions that are in place to protect the loss, misuse or alteration of your information;

8. What else you should know about your online privacy.

What personally identifiable information does Aluminum Ladder collect from me?

Aluminum Ladder collects information in several ways from different parts of our network of web sites.

Some personal information is gathered when you apply online for employment, Aluminum Ladder asks for your name, email address, zip code, and other vital information for an employment application. The more information you volunteer (and the more accurate it is), the better we are able to customize the Aluminum Ladder site to reflect your needs.

If you contact Aluminum Ladder, we may keep a record of that correspondence. Aluminum Ladder also occasionally asks users to complete surveys that we use for research purposes. Wherever Aluminum Ladder collects personal information, we make an effort to include a link to this Privacy Policy on that page.

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What are cookies and how does Aluminum Ladder use them?

As part of offering and providing product Support services online, Aluminum Ladder occasionally uses cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. All areas at Aluminum Ladder where you are prompted to register require that you accept cookies. (Click here for more information on cookies.)

Generally, we use cookies to simply determine whether or not you have registered with us before. We do not currently track repeat visits to our site by your browser, nor pull any site statistics based on your cookie information.

Aluminum Ladder also collects IP addresses for system administration and to report aggregate information to our advertisers.

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How does Aluminum Ladder use my information?

Aluminum Ladder' primary goal in collecting personal information is to provide you, the user, with the most beneficial information possible for the products for which you need support, using the Internet as the communication media. 

Aluminum Ladder does research on our users' demographics, interests, and behavior based on the information provided to us, during a promotion, from our server log files or from surveys. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis. Aluminum Ladder will never divulge this information to any person outside Aluminum Ladder Inc., we promise your information is as secure as possible within our company!

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Who is collecting information?

When you are on the Aluminum Ladder site and are asked for personal information, you are sharing that information with Aluminum Ladder alone.

Please be aware that Aluminum Ladder' advertisers or web sites that have links on our site may collect personally identifiable information about you. The information practices of those web sites linked to Aluminum Ladder are not covered by this privacy statement.

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With whom does Aluminum Ladder share my information?

As a general rule, Aluminum Ladder will not disclose any of your personally identifiable information, except under special circumstances, such as when we believe in good faith that the law requires it. Aluminum Ladder may disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Aluminum Ladder' rights or property, other Aluminum Ladder users, or anyone else who could be harmed by such activities.

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What are my choices regarding collection, use, and distribution of my information?

Aluminum Ladder may, from time to time, send you email regarding our products and services. In addition, if you indicated upon registration that you are interested in receiving offers or information from Aluminum Ladder and our partners, we may occasionally send you direct mail about products and services that we think may be of interest to you. Only Aluminum Ladder (or agents working on behalf of Aluminum Ladder and under confidentiality agreements) will send you these direct mailings and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us when you give us your personal information.

On some types of Aluminum Ladder promotions, we will ask for your email address in order to update you on your score, entries, and status in prize drawings. When you participate in these types of promotions, you automatically receive promotion-related email unless you choose the no-email option that some promotions offer. Occasionally, these promotion-related email messages may include targeted advertisements.

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use the Aluminum Ladder Support area services.

Aluminum Ladder does not sell or rent user information to anyone.

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What security precautions are in place to protect the loss, misuse, or alteration of my information?

As a global company, Aluminum Ladder has users all over the world. When you give Aluminum Ladder personal information, that information may be sent electronically to servers outside of the country where you originally entered the information, such as to the United States or other countries. In addition, that information may be used, stored, and processed outside of the country where you entered that information. Whenever Aluminum Ladder handles personal information as described above, regardless of where this occurs, Aluminum Ladder takes steps to ensure that your information is treated securely.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Aluminum Ladder cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

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What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.